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Delivery
The prices displayed on the site ArtWoodStyle.com understand delivery service in Canada and the United States only.
Delivery carrier
All orders across Canada and USA are delivered by Canada Post. For local orders in the Montreal area alone, the delivery could be made by independent carrier (direct delivery).

Delivery periods
Delivery periods depend on the delivery destination, with an additional 5 to 10 business days for processing the order. You will receive a confirmation e-mail once ArtWoodStyle.com ships your package. This e-mail will include a tracking number, as the case, that will allow you to track your package on the Canada Post website.
Canada and USA regular delivery 5 to 10 business days
You can always track your package on the website if Canada Post shipping and expected number of an tracking number.
Expect additional delays if an item is unavailable at the supplier or out of stock at ArtWoodStyle.com. If we have to wait for an out-of-stock item to be available, your order may be held back for several days before being shipped. You will receive an e-mail within two days following your order if the item you ordered is out of stock.

Delivery
Delivery is provided by outside carriers. The package must be received and the delivery slip must be signed. The delivery address can differ from the billing address. Orders cannot be delivered to a post office box. Your payment transaction will have to be completed and accepted before ArtWoodStyle.com can proceed with the delivery of your order.
Delivery of your order is subject to the carrier's rules. If you are absent at the time of delivery, you will be responsible for picking up your order in accordance with the carrier's rules.
Your package will be shipped to the address specified at the time of your order on PayPal website.
Delivery fees are not calculated by item, but by order (several items may make up a single order). Your order will be delivered as quickly as possible, once it has been accepted.

Still no order?
Check to see whether you received an e-mail notice with your tracking number. You can use this number to track your delivery on the carrier's website. You can also contact us by e-mail office@artwoodstyle.com  in order to check the status of your order.

RETURN POLICY
Exchange or refund
Items bought at ArtWoodStyle.com are exchangeable and refundable.
ArtWoodStyle.com accepts all product returns (for exchange or refund) without penalty for a period of 30 days following delivery. Returned items must be accompanied by the bill or delivery slip. Before returning any items, contact ArtWoodStyle.com by e-mail office@artwoodstyle.com. ArtWoodStyle.com will explain the procedure for returning merchandise.
Return deadline
ArtWoodStyle.com
will accept product returns (for exchange or refund) without penalty for a period of 30 days following delivery.
ArtWoodStyle.com will cover delivery fees in the following cases:
You did not receive the items that you ordered.
You received a defective item and you want to exchange it.
The item was damaged during transport. It is important that you check the item upon delivery to ensure that it was not damaged during transport. If the item appears damaged, rewrap it in its original packaging and contact us. Do not accept any box that was damaged during transport. The carrier will have to return the box to ArtWoodStyle.com

Refund
Once returned items are received, amounts debited from your credit card for these items will be credited. Items will be refunded once they are returned to ArtWoodStyle.com
You are responsible for delivery costs and the risks associated with returning products in the following case: Returning an item for reasons other than the above-mentioned examples: you are responsible for delivery costs and the risks associated with returning items. We cannot accept returned products if they have been damaged.
Contact ArtWoodStyle.com by e-mail office@artwoodstyle.com  and we'll explain the procedure for returning merchandise.
Once items returned to ArtWoodStyle.com are received, amounts debited from your credit card for these items will be credited.




INSTALLATION SERVICE IN MONTREAL AREA
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SHIPPING AND RETURN
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